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First Organics

US-based provider of European Organic Infant Formula

 

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SHIPPING

Shipping Policy

 

RATES

We offer fixed shipping rates on all of our products as follows:

$5 for one box of formula

$10 for two boxes of formula

FREE shipping for 3+ boxes of formula

FREE local pick-up

PROCESSING

All packages are shipped same day via USPS Priority Mail if ordered before 3pm CST. 

All orders placed after 3pm are shipped next business day via USPS Priority Mail.

SHIPPING TIMES

Shipping times vary by location, but items can be expected to arrive within 1-3 business days.

Bulk orders (15+boxes) will be shipped via Fedex ground, and can be expected to arrive within 1-4 business days.

Rush and Overnight shipping options are available for an extra charge.
Please inquire if you need these services, or check one of these premium options at check-out, and our shipping team will be happy to get your formula where it needs to be, ASAP!

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Unfortunately, we cannot be held responsible for items that are delayed or lost once they are out of our possession. If you experience any problems with your delivery, please contact us and we will try to locate your package and resolve the issue to the best of our ability!

Return & Exchange Policy

In an effort to assure our customers that they are always receiving the best and most authentic product, we do not accept returns. Please note that this is only out of the necessity of caution and safety when it comes to feeding infants.

 

If your formula did not arrive as expected or you experienced some kind of problem, please contact our customer service team and we will be happy to come to a resolution! We strive to work with our customers on a personal level, and your satisfaction with the products we are providing you with is of the utmost importance.